Friday, April 4, 2003

It was a thin news day, but some gems surfaced nevertheless. I enjoyed Vikki Bland's perspectives on Knowledge Management on MISweb.com. When KM first became hot, IT vendors flocked to it like seagulls to the local dumpyard. In the process of trying to sell huge but immature solutions they created a lot of bad will for the KM concept. The good news is that a lot of organizations are discovering that they are getting good at using content tools at the local and departmental level, and that the relative ease of deploying enterprise portals is legitimizing the concept of useful, organized content authored from many parts of an organization. In other words, the principles of KM are being realized step by step through content engineering tools without a lot of the IT hype. No need for "knowledge nazis" - just enable people to publish content effectively, and the rest grows from there.
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